Privacy Policy

We collect account information such as your email address, password hash, display name, avatar, country, email verification status, and authentication session details.

We collect content and activity you create on URoom, including rooms, room names, descriptions, invites, membership requests, messages, replies, reactions, uploaded images and videos, and notifications.

If you upload a chat video, the browser may send it directly to a media service provider. We receive and store the video identifier and related metadata needed to associate the video with your message, verify processing, and display playback in the room. The provider may process the video for storage, encoding, and playback delivery.

We also collect technical information needed to run and protect URoom, such as browser and device details, request metadata, rate-limit events, logs, cookies, and similar session or security data.

We use information to create and manage accounts, authenticate users, verify email addresses, operate rooms, process media uploads, deliver notifications, support realtime chat, and provide the core URoom experience.

We use information to secure URoom, prevent spam and abuse, enforce product rules, debug issues, measure reliability, improve features, and communicate with you about your account or the service.

We use room visibility, membership, invitation, request, and moderation information to decide who can view or send messages in a room, including whether a room is public, request-only, or invite-only. Room rules and moderation records may also be used to operate and protect the room.

We may use public room information to help people discover communities on URoom and to generate previews, metadata, and search-engine listings where appropriate.

Your display name, avatar, room memberships, messages, replies, reactions, and room activity may be visible to other users depending on the room visibility and feature context.

Public rooms may be visible outside URoom through shared links, previews, search engines, and social previews. Private or invite-based spaces are intended to limit access, but users with access may still copy, download, screenshot, or share content outside URoom.

Your email address is used for account access and service messages. It is not shown as a public profile field in the product.

URoom uses cookies and similar technologies for authentication, session management, security, preferences, and service reliability.

Some third-party providers that support URoom may also set or rely on cookies, tokens, logs, or similar technologies when their services are used.

We use service providers to operate URoom, including providers for hosting, databases, email delivery, realtime messaging, media storage, analytics or diagnostics, and security.

A media service provider may handle chat videos, including direct browser uploads, processing, storage, encoding, and playback delivery. Its handling of media may also be subject to the provider’s applicable terms and privacy information.

These providers may process information on our behalf only as needed to provide their services to URoom, comply with law, protect their systems, or meet their own legal obligations.

We share information when you choose to make it visible through URoom features, such as sending a room message, replying, reacting, sharing an image or video, or inviting members.

We may share information with service providers, when required by law, to protect the rights and safety of URoom or others, to investigate abuse, or as part of a business transaction such as a merger, acquisition, financing, or asset transfer.

We do not sell your personal information.

We keep information for as long as needed to provide URoom, maintain accounts and rooms, comply with legal obligations, resolve disputes, prevent abuse, preserve security, and maintain backups.

Some content may remain after you stop using URoom if it is part of a room, conversation, moderation record, backup, or other operational record.

You can update profile information in your account settings where those controls are available. You can also choose what rooms you create or join and where you send messages, replies, reactions, images, or videos.

You may request help with account, privacy, or deletion questions by contacting us at support@uroom.co. We may need to verify your identity before acting on some requests.

We use technical and organizational measures designed to protect URoom and the information we process. No online service can be guaranteed to be perfectly secure.

You can help protect your account by using a strong password, keeping your email account secure, and signing out on shared devices.

URoom is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you are under the age of majority where you live, you may use URoom only with permission and supervision from a parent or legal guardian.

If you believe a child has provided personal information to URoom, contact us at support@uroom.co so we can review and take appropriate action.

URoom may be operated and supported using providers in different countries. By using URoom, you understand that information may be processed in countries other than where you live.

Where required, we take steps designed to support appropriate safeguards for international processing.

We may update this privacy policy as URoom changes or as legal, operational, or security needs evolve.

When updates are material, we will take reasonable steps to let users know, such as updating the effective date or providing notice in the product.